Testimonials

Here's what our customers have been saying about us:


  • “Hi Guys Just thought I would drop you a quick note. As a first time user of your website I am truly amazed at your service. This order was placed on Monday night and arrived at my doorstep this morning. Thank you also for the little gift and for making sure that the order was packed correctly and securely. Would not hesitate to order and recommend you again. Kind Regards Tracey Sands ”

  • “Many thanks for your quick despatch of our order. Nice surprised in the package and prompt service, we will definitely be return customers. Cheers, Deanna.”

  • “Dear Horse Gear Outlet, I just wanted to let you know my Saddle arrived today :-) It is Awesome!!!! Also Thank you for the Extra Gifts Headstall – Lead and Cap. Your service has been Fabulous :-) Kind Regards, Jeannie.”

  • “Hi Mandy, I’m pleased to tell you the goods arrived on Monday 17th. Thankyou to you & your team for excellent service & the extra complimentary gifts inside.Many thanks, Cookie.”

  • “Thank you for your prompt service. I only order Thursday afternoon and I have them already today Monday (Victoria). I have also promoted your website.Thanks again for great service, Paula.”

  • “Just wanted to say a massive thank you for such quick postage, I ordered my parcel yesterday afternoon and it arrived the next morning. I am impressed with quality, price and prompt service.” L H

  • “Hi Mandy, got our saddles here on time today… YIPPEE!!! Very happy. Thank you very much, what a great site and service you provide :-) Selina.”

  • “Great thanks Mandy. Halter and Cap a bit of a surprise too,thanks. T L.”

  • “Hi, I’d just like to send a big “Thank you” for your amazingly prompt deliver of my Ord river premium drafter. I am SO happy with it – it’s the best fit I’ve ever had for my mare, better even than an expensive saddle that I had custom made. Also, thank you for the saddle pad and cap. You are a fantastic company to deal with; I will be highly recommending you to all of my friends and associates. K Hammond.”

  • “Thank you so much Mandy :-) You have been great :-) Can’t wait for it to come :-) Thanks again :-).” T Allan

  • “Good Afternoon, I would just like to say a big thankyou to the Horse Gear Outlet team. My package was at the post office for collection this afternoon. I was absolutely delighted to open my package and not only find the boots I ordered, but lots of extra bonus goodies! I cannot wait to see the horses faces when I spoil them with the apple biscuits J. Kind regards, Kayla”

  • “Great Thank you – all arrived today, easy to put together and much more solid than I actually expected them to be. I like, and the fly trap is a good bonus, hopefully it catches a few blowflies, driving me nuts lately :-)”. Jenny A

  • “Dear Mandy, Thank you for your prompt action in refunding the monies for the boots I returned. Most impressive service. Gail F.”

  • “Thanks Mandy, great service :-). L B.”

  • “Hello Mandy, Just received the fly boots look good thanks. Have a good weekend. King Regards, Wayne F”

  • “Your order arrived today with a lovely surprise, the addition of the mug, cap and especially the saddle cloth was very generous. Doubly so because the order was on behalf of our Riding for the Disabled Centre and the extra items will be well used. The gold coloured saddle cloth will be a big hit with our little riders as it is so pretty, the cap and mug will be put in our Christmas Raffle hamper, so lots of thanks for great service, great products and unexpected generosity. I Palmer.”

  • “Arrived today in Darwin. Many Thanks. S Ryan.”

  • “Hi, it was great to meet you at Equitana. The gifts I purchased for my neighbour were just wonderful and she was very happy with them. Especially the Grooming Apron and the Magic Brush’s & Soap. Carol H.”

  • “Thank you so much for the saddle complete with presents! It was all packaged very well and fits the pony beautifully. Your service is excellent. Susan N.”

  • “Amazing! I ordered on Friday morning, received a dispatch notification on Friday afternoon, and my order was waiting for me when I got home from work yesterday (Monday). Thanks very much, the cap was a nice surprise and will be well used.Cheers, Mardi.”

  • “Just wanted to tell you guys that I’m so happy with my gear that arrived today. Excellent quality, prices and I got some freebies thrown in. Was like opening a Christmas present.
    Thanks again, Simone.”

  • “Thank you Mandy, I received it today and am delighted. Thanks, Tina.”

  • “The other saddle arrived yesterday, and I just wanted to say thankyou for such prompt and efficient service. It’s been a pleasure dealing with you. And thankyou for the saddle cloth also, It’s a wonderful bonus, it’s suppliers like you who get return custom just for going that extra mile for the customers. I’m so over spending $1000 on an order with other suppliers and getting a handful of melted yuck lollies!
    King regards, Corinna.”

  • “Hello, just wanted to thank you for getting my order to me so quickly. The free saddle cloth was a nice surprise. I’m enjoying the quality products and hope to shop with you again soon. Many thanks, Toni M.”
    “I received my order today, great service… Thank-you very much! Melita B.”

  • “Wow – Super quick delivery. All received – will shop with you again. Regards, Caroline.”

  • “Hi, Just thought I would let you know that I received the dog bed I ordered yesterday along with the grooming glove and sponge. What quick service – I could not believe how quickly it arrived. I am extremely pleased with the products and they were exactly as described on your website. It is wonderful to get such good quality and great service. Thank you, Julie F.”

  • “Good morning, I just wanted to thank you so much for the extra goodies we received with the saddle pad order, it really made our daughter’s day! Unfortunately our daughter, together with several others, had several thousands of dollars of equipment stolen from an agistment property last week. Among the items stolen was her first saddle, which has obvious sentimental value and is irreplaceable, and also the saddle pad we purchased for her in May, hence the replacement order this week. So your thoughtful gesture in including the coffee mugs was certainly appreciated. Thank you also once again for your prompt service, Kind regards, Marion.”

  • “Hi Mandy, got the boots today thanks so much very happy. Will shop again :-) Kind Regards, S McLellan.”

  • “Hi, just letting you know the replacement boots arrived today they look fine. I would like to thankyou for the wonderful service you have given me. Couldn’t be happier with the way I have been treated. Thankyou again and I will most definitely be using your company again and recommending you to everyone I talk to.. Jo”

  • “Got my rugs today thanks, great deals, cheapest rugs I have bought in 30 years in racing industry. Will be looking for more great deals in the future. Regards, Barry M.”

  • “Great Service and speedy postage! I even got extra items and assumed the order had been packed wrong and found out they were freebies. Amazing! Will recommend :-) Alfie.”
    “Just wanted to let you know I received the boots today. Thank you for your prompt delivery.
    Regards, Kathryn.”

  • “Hi Mandy, just wanted to say a quick Thank You! for the speedy and safe delivery of the SMB boots and amazing freebies! (It was like Christmas opening the box). It was my first experience shopping overseas and you made it very simple and provided excellent communication throughout. Thank you for all your help! I am sure I will order from you again and hope to see you at Equitana! Kindest Regards, Nicki.”

  • “I recently placed an order with you . I would like to sincerely thankyou for the great service, the packages turned up so fast and then you surprised us with some extra goodies, apparently a promotion. It was a lovely surprise and we definitely will be raving about you. Thanks again great service and love our Pro Choice Boots. Melissa W.”

  • “The boots arrived safely yesterday, thanks. WOW! I am very impressed with the service! Fantastic prices, great range, the website is extremely user friendly, and lovely people to talk to! On top of all that, extremely fast turn around on orders and free postage! I did not expect the free goodies that also arrived, they are amazing – you never get something for nothing nowdays. I nearly sent it back until I saw the invoice – I will donate them to our annual fund raising even, thanks. I shall be recommending you to all my horsey friends & definitely will keep coming back. Keep up the great work. Belinda D.”

  • “Hi Mandy, Just wanted to let you know that my saddle was delivered safe and sound yesterday :-) Thankyou for the gear wash bag and buckle bag, they were a lovely surprise. Thank you again for your help, I’m sure I will be placing another order in the near future! Renae A.”

  • “Great service, great price, love my free gifts. Thank you, V.O.”

  • “Hello, I got my GG dressage saddle today & I couldn’t be happier!! I’m going to be getting one for all my horses! Thank you for getting such a nice saddle for the price. Thanks heaps, Zoe.”

  • “Hi There, I would like to Thankyou Very Much for the free items you put in with my last order, it was much appreciated :-) Kind Regards, S Donaldson.”

  • “Hi, thanks for my last purchase it was really good in all ways and the promo gift was a surprise. King regards, K S.”

  • “Hi, just a quick thank-you email. I received the saddle rack that I ordered very promptly, and to my surprise and delight it is terrific. How often you purchase something online and it falls way short of how it looked in the picture. Well I was so shocked to find that the saddle rack was much better than anticipated and extremely good value at $59.95 BUT then to receive the gift of the grooming box – that blew me away. You put a huge smile on my face! Will be using both next week whilst I am away at a training clinic and I am sure I will still be smiling. Cheers, Cathy C.”

  • “Mandy, thank you for great service, excellent products. I will let my friends know. Happy customer, Nicole”

  • “I just wanted to say I received my two saddle/tack stands today (2 days after paying and ordering) and I am so so happy with the quality not to mention the lovely surprised that were also added into the box! I will be spreading the word about these little beauties! Thank you! Nicola S.”

  • “I have just received my order from you and wanted to say how impressed I was with the quality of the gear and the speed in which it arrived. I will be recommending you to all my horse friends in Western Australia. Karen B.”

  • “Hi, I would like to say thank you for the quick delivery for my order and the extra goodies you included. The process was very hassle free and I will definitely be recommending your shop to others and I will definitely buy again. Thanks again, K James.

  • “Thank you very much for my present, love it, will come very handy. Love the boots, thanks again, Janice.”

  • “Hi there, just letting you know that I have just received the saddle… I love it! Thankyou so much for your prompt service. Kind Regards, Gayle.”

  • “Thanks for great service! Love the boots. Will definitely buy more from you guys in the future. Thanks so much! Madison.”

  • “Thank you so much Mandy. Would love to let you know how I have been very impressed with your service. I have dealt with many online horse supply organisations this past year, and your communication, prices, delivery and service have far surpassed others! Thank you for providing such fast, reliable and friendly service. Cheers, Vicki :-).”

  • “Awesome J thanks so much Mandy!! I will definitely be using you guys again :-) Wow!! So fast!! Sounds like I may have a nice surprise when I get home tonight if not tomorrow J yippee J Have a great week :-) King Regards, T Allan.”

  • “Thank you very much, appreciated the prompt reply and despatch” M Chalmers, Maryborough

  • “Just wanted to let you know that the boots arrived today. THANK YOU, you guys are awesome” Deb M, Goonellabah NSW

  • “Hi Guys, just found you on the web. Thank you for having such a great website just put my order in. Cheers, Karen” Karen Armstrong

  • “Thank you very much, the boots arrived Wed afternoon, awesome, will be recommending you guys to other riders! Thanks again.” Corrine K

  • “Hi, and thank you for the prompt delivery of the easyboot gloves I ordered, they fit perfectly very happy!” Pam

  • “Hi, boots arrived today:-) Thanks so much for your help – look forward to purchasing from you again.” :-) Austin, NZ

  • “Hi, thanks for the quick despatch of the glue on horse boots.” :-) Hodge

  • “Hello there, my hoof boots which I ordered from you have arrived already. They came in a recycled gingernut biscuit box and they are the best “gingernuts” ever. I tried them on the pony, and they are great. Thank you so much for offering these Easyboots at such an excellent price and they have arrived with the fastest postage possible. Very happy customer here! Thank you to all the helpers at Horse Gear Outlet” Julie C, Canungra

  • “I just wanted to leave some feedback – I ordered from your site 25/3/13 and delivery was made at lunch time today 26/03/13 in NSW. Absolutely outstanding service, I will be ordering through you again (and again!). Your site is easy to navigate and the products are very informative.” Elissa

  • “Dear Joanne, thank you so much for your email, I really appreciate the time taken, I love your website! I am sure I will be back plenty and thank you so much for expressing the boots for me. Have a great day!” Cheers, Dianna W

  • “That is fabulous Joanne, thank you so much for being so easy to deal with, it is a rare thing these days to have such great customer service, and you guys should be commended. I will continue to recommend people buy from you. Thanks again, Cheers, Tanya

  • “Thanks for the great service Joanne” Naomi M

  • “Thanks Joanne, for such great and speedy service, appreciate” M Longhurst

  • “I recently ordered a pair of Epics from you and I just wanted to say how impressed I am with your fantastic pricing and the extremely quick turnaround time. Also, thank you for the free goodies; when I received the package I thought you’d sent me the wrong order lol! Thanks again, I’ll be recommending you to all my friends.” S Harris

  • “Thanks for the fantastic service! The express post was greatly appreciated. Will be telling my 400 horsey friends about your store.” Lynetta S, Kuranda Qld

  • “Hi Jo, they arrived yesterday. Thank you. He looks sooo cute in his rug. I have to kneel down to do his straps & the rug comes down to his knees! But the fit is very snug. Very happy with the quality of the rug & have passed on your details to my Dad & given him my recommendation!” Michelle B, Kempsey NSW

  • “Ordered my boots yesterday and arrived today! Blooming fantastic service” Julie M

  • “Hi thanks heaps, order received, extremely happy with my purchases, I will be back, cheers Kerry” Kerry , Goroke Vic

  • “Hello Joanne, the rugs I ordered arrived Thursday, and I am very pleased with them. Great arrival time, ordered and paid for on Monday, arrived at our property in Victoria on Thursday!! Thanks, keep up the good work.” S Pollock.

  • “Thank you. The rugs fit my horses well. Impressed with the quality and quick delivery. L Johnson”

  • “Hi, thank you – order received today and will try on my horses tomorrow. I have had the Coolabah before and they are excellent rugs. Thank you so much for all the freebies, especially the grooming apron and the water scraper – never seen one like that before and what a beauty it is! Thanks! Decided to order one of the lilac rugs and a special pad to try and stop my saddle slipping, so once again, I have free shipping and lots of freebies. How wonderful! No one ever gets anything for nothing these days, so what an excellent surprise! Your service is great too, goods arrived very quickly with info all the way through. Kind regards, Jan”

  • “THANK YOU so much for your wonderful service and quick delivery, will be shopping her again, and letting all my horse owning friends know about you. Thanks again, Tina” Tina B

  • “So quick!! Fantastic cheers Tina.” Tina L

  • “Just wanted to say thank you so much for these rugs. They were the best quality rugs I have every bought, fit perfectly and so cheap. Thanks heaps, Karen”

  • “Would just like to say thank you my order arrived today, speedy as delivery and very, very happy with the gear, will be back to shop for sure.” Nicki B, Tanilba Bay NSW

  • “Hi Mandy & Crew at HorseGearOutlet.com, today was like Christmas – I received my parcels and am SOOOOO excited with the “goodies” (promotions) you included , as well as my ordered items. I was nearly going to ring and say “I think I have someone else’s order” until I read the invoice. I can’t praise the efforts of HorseGearOutlet.com enough. Mandy was absolutely fantastic with this ol’ blonde on Monday when she was trying to clarify my order… and then, to add the promotion. You are just fabulous. THANK YOU, THANK YOU, THANK YOU HorseGearOutlet.com I have been recommending you to friends and I am impressed by your sales communication, the ease of your website and your fantasticpromotions. What an awesome store. Why would I ever shop in a retail store? Thanks for making online purchasing easy and secure. I am really, really happy! Your prices are excellent and super competitive so I hope you manage to keep it that way, as I know how hard it must be for smaller businesses. I will try and support you as much as I can (but I have now blown my budget for two months so may to “reign in” my purse strings for a bit!) Cheers and thanks again, I really, really appreciate what you offer!” Sincerely, Beck H, Clare SA

  • “Many thanks for my order, which arrived yesterday. Kind regards, Robyn :-) PS – the extras will be useful. Robyn, Westbury Tas

  • Also from Nicki Braggins:
    “The Best thing about you guys is the AWESOME service, not to mention the AWESOME prices of gear and the SPEEDY as delivery…… very Happy all roundJ” . Nicki B, Tanilba Bay NSW

  • “Hi, I received my 2 rugs, they are fantastic, and also thank you for helping me choose the better winter rug for my boy, I’m sure he’s thanking you too:-) J and my daughter has also claimed the bonus kit since it was pink :-) So again thank you ever so much.” Tammy A, Morangup WA

  • “I purchased these as samples for my Horse trainer, I hope to be buying some in bulk shortly. Thanks very much for the gifts in the box, a nioice touch that is appreciated and very rare these days, Thank you!” R Blackwell

  • Also from Rodney:
    “Hi Mandy, we have purchased 10 more today as my trainer very happy with the items we purchased as samples. We will be back! FREE SHIPPING WILL WORK EVERYTIME, WELL DONE AND THANKS AGAIN!” R Blackwell

  • “Thank you for the prompt delivery of my order and the extras that you provided! Everything was super. Regards, G Benson

  • “Gosh, bless you Joanne!! I’ve already been passing on your link on facebook and to another horsie friend down South, so hopefully what goes around comes around. Thanks a million!” Tina L

  • “Hi, Wow thanks for the extra gear which arrived with my Wrangler Orthosport Pad. Didn’t expect that. I am going to donate most of it for prizes for a local stockhorse challenge event. The Kids will love the gear. Thanks again, Noela” N Burke

  • “Opened my order today and it was like xmas! I certainly didn’t expect all the extra goodies WOW. Was very pleased with quality too. Thank you, one very happy customer, Di Williams” Di Williams

  • “Fantastic Mandy great service :-)” Cara, Victoria

  • “Have been meaning to send this for ages. Rugs arrived promptly and fit well. Have help up to some pretty wet days.
    Thanks for all the help. Sarnia”
  • happy too, so thankyou from me and my rescues who are sporting lovely new warm quality rugs for the first time! I will be ordering more! Sincerely, V Broughton

  • “Hi Mandy, just letting you know the parcel miraculously turned up this afternoon, just in time for the comp. Thanks to you and the warehouse staff for getting the parcel out asap, and thanks for the bonus products – you’ve made mine and my horses day :-) . Regards, Elise

  • “Hello Mandy, I would like to thank both yourself and the first very helpful lady with whom I spoke. The rugs and the extra’s arrived safely on Friday. The assistance and advice I received was most appreciated and I look forward to both purchasing from your site and recommending the same to others. It was an excellent idea to promote your “end of financial year” orders of over $200 in the manner that you did. I was delighted and grateful to receive the extra horse gear. Thank you again and best regards. Rosali